Course curriculum
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1
Phones
- Introduction to phones - The purpose
- Quiz - Introduction to phones - The purpose
- Purpose Of The Call
- Purpose Of The Call - Quiz
- How our process works -Screenshare
- Quiz - How our process works - Screenshare
- Are scripts heartless?
- Quiz - Are scripts heartless?
- Harvard business review 5 minutes
- Quiz - Harvard business review 5 minutes
- Follow up system
- Quiz - Follow up system
- Tonality
- Quiz - Tonality
- Biggest mistake, not answering the phone
- Quiz - Biggest mistake, not answering the phone
- Step 1: common ground
- Quiz - Step 1: common ground
- Step 2: connect
- Quiz - Step 2: connect
- Step 3: schedule
- Quiz - Step 3: schedule
- When to schedule And Taking Credit Card
- When To Schedule And Taking Credit Card - Quiz
- Confirm appointment
- Quiz - Confirm appointment
- Rescheduling someone who scheduled online
- Rescheduling a lead that scheduled online - quiz
- Phone Call Example
- Overview of revenue formula and phones
- Quiz - Overview of revenue formula and phones
- Role Playing The Phones
- Role Playing Quiz
- Be Great On The Phones
- Be Great On The Phones - Quiz
- Submit Completed Phone Script
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2
Sales Process
- Overview of the CLOSE process
- COMMON PITFALLS - PLEASE READ!
- Quiz - Introduction
- How to get paid what you are worth
- Quiz - How to get paid what you are worth
- Sales is really about a transference of belief and energy
- Quiz - Sales is really about a transference of belief and energy
- Always Agree
- Always Agree Quiz
- Always be closing
- Quiz - Always Be Closing
- Common Ground
- Quiz - Common Ground - Ask a question (Questionnaire/ get control)
- Line it up
- Quiz - Line it up
- Observation - Exam/Fact finding/discovery
- Quiz - Observation - Exam/Fact finding/discovery
- Sales Diagnosis Worksheet
- Sell - present solution/draw conclusions
- Quiz - Sell - present solution/draw conclusions
- Transferring Energy and The Climax of Your Story
- Transferring Energy and The Climax of Your Story
- Extract - Close
- Quiz - Extract - Close
- T & C
- Quiz - T & C
- Coaching Sales - (And Coaching Yourself)
- Coaching Sales - (And Coaching Yourself) - Quiz
- Alternative Structure Sales Processes
- Quiz - Alternative Structure - 2 day process
- Pricing Resources
- If Brand Lab is running ads for you please complete. If you are running your own ads, you can skip this
- Submit Completed Sales Process
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3
Objections
- Objections are a part of the game
- Quiz - Objections are a part of the game
- Remember, they are not objecting to you or your product, they are fearful of their own decisions
- Quiz - Remember, they are not objecting to you or your product, they are fearful of their own decisions
- Difference between a complaint and an objection
- Quiz - Difference between a complaint and an objection
- Always remember, they are in front of you, the want to buy, that's why they are there.
- Quiz - Always remember, they are in front of you, the want to buy, that's why they are there.
- There are only 3 objections - stall/time, decision maker, price
- Quiz - There are only 3 objections - stall/time, decision maker, price
- Stall Close 1
- Stall Close 2
- Stall Close 3
- Stall Close 4
- Stall Close 5
- Stall Close 6
- Decision Maker/Spouse Close 1
- Decision Maker/Spouse Close 2
- Price Close 1
- Price Close 2
- Price Close 3
- Price Close 4
- Price Close 5
- Price Close 6
- Price Close 7
- Price Close 8
- Price Close 9
- Price Close #10
- Book Your 3rd Onboarding Call