Course curriculum

  • 1

    This Changes Everything

    • Intro - your greatest doubts and fears are overcome when you get this
    • Intro - your greatest doubts and fears are overcome when you get this
    • Clients for life vs customers
    • Clients for life vs customers
    • Why this strategy is so important
    • Why this strategy is so important
    • Apple Computers
    • Apple Computers
    • Clients for life - A personal Example
    • Story of humidifier and alarm
    • Step 1: Fall in love with your customer and out of love with your profession.
    • Step 1: Fall in love with your customer and out of love with your profession.
    • Step 2: Exercise true empathy
    • Step 2: Exercise true empathy
    • Step 3: Leadership
    • Step 3: Leadership
    • Step 4: Expert Advice
    • Step 4: Expert Advice